At Ramallo Abogados we take the protection of your personal data and professional secrecy very seriously. This policy explains what data we process, for what purposes, for how long and what rights you have, in accordance with Regulation (EU) 2016/679, the General Data Protection Regulation (GDPR), and Spanish Organic Law 3/2018 on the Protection of Personal Data and Guarantee of Digital Rights (LOPDGDD).

1. Data controller

2. What data we process

Depending on how you interact with us, we may process the following categories of data:

If you provide us with data relating to third parties, you confirm that you have informed them and obtained their consent to share it with us.

3. Purposes and legal bases

Purpose Legal basis
Answering the enquiries you send us through the contact form, email, phone or WhatsApp, and sending you quotes. Your consent when you send us the enquiry and steps taken at your request prior to entering into a contract (art. 6.1.a and 6.1.b GDPR).
Providing the legal services you have engaged, managing your file, invoicing and the client relationship. Performance of the professional services contract (art. 6.1.b GDPR).
Processing health data or other special categories of data when needed for your matter. Establishment, exercise or defence of legal claims and your explicit consent (art. 9.2.f and 9.2.a GDPR).
Complying with the firm’s legal obligations: tax, accounting, professional ethics and anti-money laundering (Spanish Law 10/2010), which requires lawyers to identify clients in certain transactions, for example property purchases or company incorporations. Compliance with legal obligations (art. 6.1.c GDPR).
Producing anonymous statistics on the use of the website (Google Analytics / Google Tag Manager) in order to improve it. Your consent through the cookie panel, which you may withdraw at any time (art. 6.1.a GDPR).
Ensuring the security of the website and preventing fraud and spam. Legitimate interest of the controller (art. 6.1.f GDPR).

We do not make automated decisions or carry out profiling with legal effects on you. We will not use your data to send you commercial communications without your prior consent.

4. Mandatory data

The fields required in the contact form (first name, surname, email and message) are needed to deal with your request. If you do not provide them, we will not be able to reply. You confirm that the data are accurate and undertake to inform us of any changes.

5. Retention period

Once these periods have expired, the data will be securely deleted or anonymised.

6. Recipients

Your data are protected by the lawyer’s professional secrecy. They will only be disclosed to third parties where necessary to provide the service you have engaged or where required by law, for example to:

The following technical service providers also have access to the data as data processors, under contracts that guarantee confidentiality:

7. International transfers

Some of the above providers (Google, Mapbox, Supabase, Meta/WhatsApp) may process data outside the European Economic Area, mainly in the United States. In such cases, transfers are based on the EU-US Data Privacy Framework, where the provider is certified, or on the Standard Contractual Clauses approved by the European Commission, with any additional safeguards required.

8. Your rights

You may exercise the following rights at any time:

To exercise these rights, write to carlos@ramalloabogados.com or to our postal address, stating the right you wish to exercise and proving your identity. We will reply within one month, which may be extended by two further months in complex cases.

If you believe we have not handled your request properly, you may lodge a complaint with the Spanish Data Protection Agency (C/ Jorge Juan, 6, 28001 Madrid — https://www.aepd.es) or with the supervisory authority of your country of residence in the European Union.

9. Minors

This website is not intended for children under 14. If you are under that age, please do not provide us with personal data without the consent of your parents or guardians. If we discover that we have received data from a minor without such consent, we will delete them.

10. Security

We apply technical and organisational measures appropriate to the risk to protect your data against loss, misuse, unauthorised access, alteration or destruction: encrypted connection (HTTPS), restricted access to information, backups, strong passwords and a duty of confidentiality for all staff of the firm and its providers.

11. Changes to this policy

We may update this policy to reflect changes in the law or in our services. The current version will always be published on this page, with its date of update. If the changes are significant, we will inform you by appropriate means.

In the event of any discrepancy between the language versions of this policy, the Spanish version shall prevail.